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Customer reviews of Specialist Cars Group LTD

At Specialist Cars Group LTD we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Specialist Cars Group LTD

Specialist Cars Group LTD
5
4.7

All 37 customer reviews

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  • 5

    Hassle free. As described. Pleasant seller.

    By Terry. on 03 December 2022 | Verified purchase

    Thoroughly professional hassle free transaction from a pleasant seller. Vehicle exactly as described. What more can you ask for and I would unequivocally buy from this seller again.


  • 5

    By Ray Bainbridge on 30 November 2022 | Verified purchase

    Specialist Car Group provided me with a 1st class service from the original phone call to delivery of the car. The car was exactly as described in the advert, reasonably priced and delivered as promised to my home address. A very honest, straight talking guy. I would recommend Specialist Car Group without hesitation.

    Reply from Specialist Cars Group LTD on 30/11/22

    Hi Ray thank you for your business and hospitality look forward to seeing you again in the future all the best SCG


  • 5

    Great service.

    By Aaron Gray on 15 November 2022 | Verified purchase

    Very friendly professional service, would recommend to others.

    Reply from Specialist Cars Group LTD on 30/11/22

    Hi Aaron enjoy your new car and look forward to doing business in the future


  • 5

    Top notch.

    By Robert Beattie on 31 October 2022 | Verified purchase

    Fabulous car. Great people to deal with. no pressure sales pitch. Just let the car sell itself.


  • 5

    Calm, respectful and courteous

    By Philip Osborn on 29 October 2022 | Verified purchase

    The whole process of buying a car was conducted in a professional manor, the test drive was calm and informative and with no pressure to buy.

    Reply from Specialist Cars Group LTD on 30/10/22

    Thank You Phillip Pleasure Doing Business and Look Forward To Seeing You In The Future


  • 5

    A pleasure to deal with.

    By Daniel Plumb on 20 October 2022 | Verified purchase

    Fantastic to deal with and great service provided. Vehicle in fantastic condition as advertised. Thanks again .

    Reply from Specialist Cars Group LTD on 30/10/22

    Thanks Daniel Glad You Liked The Car And A Pleasure From Us At SCG


  • 5

    Excellent service received

    By Craig on 19 October 2022 | Verified purchase

    Friendly, helpful and very respectful. There was a problem with the car which they sorted out very promptly and to a high standard. Very easy to deal with would use again and recommend to others

    Reply from Specialist Cars Group LTD on 30/10/22

    Thanks Craig All The Best And Hope To See You In The Future


  • 5

    Good service and good communication skill

    By Anonymous on 09 October 2022 | Verified purchase

    Happy and feel nice


  • 5

    Misleading web page

    By Anonymous on 13 June 2023 | Purchase not verified

    The website states that the company has 35 years experience in the trade, in fact it was only established in June 2022 and the sole director was then age 18. They talk about onsite facilities, there are none, the company operates from a private house.

    Reply from Specialist Cars Group LTD on 20/06/23

    Dear Sir/madam I trust your well I believe this is in connection to the toyota IQ purchased from ourselves which we gave you a full refund to yourself as you claimed the car was not fit for purpose, For your information Upon diagnosing the car by an independent technician the fault was caused by the battery being fitted incorrectly ,the battery you had changed on was put on the wrong way round and the wrong terminals connected to the leads which caused the fault on your car which we refunded you for in full


  • 5

    Was anything true?

    By Nigel B on 16 February 2023 | Purchase not verified

    I have to follow up on your comments about my dissatisfaction at my experience of buying a car from you. You state that you have given me contacts with trade discounts to sort some issues. Firstly the SD card. Your contact was going to charge £40-£60 for the sat nav sd card. He only did BMW, so sourced it myself for £20. The contact for getting my radio code was miles away and cost about £20, sourced it myself for £5. I have no intent on following up on the spare key contact. When I bought my car as a Cat D you told me this was because it had been stolen at a petrol station. Well surprise surprise the previous owner has sent me a photograph of damage from the accident. From the flannel at first when I was told your garage forecourt was being tarmaced and then told the business has always been run from Oval road right through to buying my old car and then pulling out, flannel all the way.